Food & Beverage Floor ManagerGateway Casinos & Entertainment Ltd.Penticton, BC
A property of: Gateway Casinos & Entertainment Ltd.
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Job Description

Position at Cascades Casino

Job Type: Part-Time

The Gateway to Your Future
This key management role is ideal for a multi-tasking pro with exceptional people skills who loves being in the heart of the action. If you have the restaurant skills and experience for the Food and Beverage Floor Manager position, Gateway would like to hear from you. Join our team at a growing national company that offers a premium benefits package and salary. This is the ideal opportunity for a bar or kitchen expert who wants to take their career to the next level in an exciting and rewarding work environment.

We Provide
  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

Key Responsibilities
  • Manage resources, budget and scheduling.
  • Mentor the team, help with recruitment, training, task allocation and performance evaluation.
  • Ensure high-caliber front-of-house service.
  • Maintain knowledge of company policies and procedures.
  • Collaborate with management and coordinate food and beverage service for special events.
  • Customer service skills that exceed guest expectations.

What You Bring
  • Rock-solid leadership skills and ability to direct and supervise staff.
  • Ability to manage issues and empower a team to excel.
  • A relationship-builder who encourages open communication and collaboration.
  • Time-management savvy and expert multitasker who thrives in the excitement of casino operations.
  • Strategic thinker who has an eye for detail and a capacity to see the big picture.
  • Benefit from working flexible hours, evenings, and weekends.
  • One to two years of experience in restaurant supervision or an equivalent combination of education and experience.
  • Serving It Right (BC)/Pro Serve (Alberta)/ Smart Service (Ontario).
  • Food Safe Level 1 certificate.

Why Work With Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway
Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at

Apply Now!
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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

Job Requirements

[see description]

Job Details

Mid level


Customer Service


Company Discounts
Dental Benefits
Flexible Work Schedule
Health Insurance Benefits
Job Training
Paid Time Off
Parental Leave
Performance Bonus
Vision Benefits
Wellness Programs
Gateway Casinos & Entertainment Ltd.
Gateway Casinos & Entertainment Limited (“GCEL”) is one of the largest
and most diversified gaming and entertainment companies in Canada
with 25 gaming properties in British Columbia and Ontario show more
show more
Address4331 Dominion Street, Burnaby, BC, V5G 3E3 View map
Property typeOther 

People (3)

Tracey RiccardiDirector, Corporate Human Resources Solutions & ServicesTracey discribes Gateway in three words: Community. Bold. Growth. She has been dedicated to the success of our growth in Ontario and has been part of the Gateway family for almost three years. Tracey says that has achieved success in her career by having a true servant's heart; she is committed to helping her team succeed, grow and develop. What keeps her at Gateway? "Working with a great team and the ability to contribute to the evolution of Gateway."
Moe SharnoubyVice President, Property DevelopmentMoe has been in the Gateway family since September 2018, but has been in the industry for over 20 years and worked on projects in 10 different countries. He hold a Bachelor of Architecture, PMP and is an LEED Green Associate. The total value of projects he has worked on is approximately $4.5 billion and he has worked on hotels, stadiums, schools, fashion shops , casinos and more.
Ian MacaulayBartender, Employee of the YearIan has been part of the Gateway family since September 2014. He is proud to be a part of the growing success of the Gateway brad; to know that the efforts that he and his fellow colleagues put in daily helped make Gateway the number one gaming and entertainment company in Canada. Most importantly his team has become part of his family. "When you are doing something that you love, then it is not work. I have not worked for years!"

Culture (6)

Career GrowthIn the last year, over 350 employees were promoted to a leadership role. We invest in the careers of our employees enabling them to reach their full potential. Employees have access to learning courses, committees and groups and we always offer career advancement opportunities across all our properties. Through on-the-job experiences, job rotations and training and development programs, employees can gain the relevant skills, competencies and career experiences to accelerate their development.
Children’s Wish Heroes ChallengeFor the second year in a row Gateway Casinos properties across Canada have participated in the Children’s Wish Heroes Challenge. The Heroes Challenge is a fun team-building fundraising event where teams raise funds to grant the wish of a child diagnosed with a life-threatening illness. Through the amazing efforts of staff, management, and customers the four Gateway teams have surpassed last year’s total by more than $17,000. Collectively, we have raised $78,282.73! Making Gateway Casinos the to
Casino Dealer Career Opportunities at GatewayGateway is growing! Come be part of a great team!
Gateway Awards 2019The Gateway Awards 2019 was celebrated at Coast Hotel and Convention Centre in Langley, BC to acknowledge all nominees. It was a wonderful evening that included a red carpet reception and a 5-course menu. Each Gateway operating area has an employee recognition program, where the Management Leadership Team identify an ‘Employee of the Month’ from a pool of peer nominated employees to recognize the individual employee whose consistent performance most represented the company values of Respect, I
#MyGatewayLife | Now HiringGateway is growing! We are building high-performing workplaces in partnership with our talented employees and management teams. A career at Gateway means learning and development, great people and a great atmosphere. Our employees thrive with ongoing training and leadership programs all while working in an engaging and fun environment. Join us today!
CommunityGateway Casinos & Entertainment has the privilege of operating in cities and towns across Canada. As a company, we gain so much from each of these communities and believe it is our responsibility to give back, pitch in and provide support to those causes that matter most to our neighbours. Gateway strongly believes in offering not just our resources, but also our time, our know-how and our properties in supporting local efforts in the communities where we operate.
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