Stay informed in your job search
Click 'Allow' for important updates
Security Officer (Part-Time)Shangri-La Hotel Toronto Toronto, ON
A property of: Shangri-La Hotel Toronto
This Job Post is no longer active

In less than 2 minutes, get your
Personal Score for every job

Good Match
Highly Competitive
Good Fit

Job Description

Reporting to the Director of Security, participate in all security and safety practices within the hotel in order to maximize the Colleague, Guest and Owner satisfaction.

  • With high integrity, provides a 5 diamond/5 star experience to guests and provides Shangri-La hospitality from the heart.
  • Provide technical expertise in areas of hotel security and safety.
  • Assist with the implementation of Security, Fire, Life and Safety practices. This includes disaster planning and Occupational Health and Safety.
  • Conduct regular patrols during shifts covering the hotel space.
  • Prepare reports at the end of each shift including log book entries, general occurrence, fire alarm and medical reports.
  • Respond to complaints from guests and patrons when called upon and conducts necessary investigations.
  • Ensure compliance to all provincial and federal legislation, hotel policies, standards and core practices, diligently assist with inventory controls and safety programs.
  • Adhere to Emergency Response procedures, including a fire prevention program to established legal requirements.
  • Perform special investigations as required.
  • Assume responsibilities for the role of Assistant to the Chief Fire, Life and Safety during emergencies.
  • Maintain a close working relationship with all departments in the hotel.
  • Maintain on-going communications with the Toronto Police Department, RCMP VIP Section, OPP and any other security agencies and assists with special security arrangements for VIP visits when requested.

The following is considered mandatory for this position:

  • Service Excellence – Delight our guests at every interaction, with a genuinely warm presence, friendly, sincere nature, drive for service excellence, being internally proud, outwardly gracious and humble.
  • Detail oriented – Great care and attention to detail in fast paced environment.
  • Operational Knowledge –Learn and follow Shangri-La deliverables, Shangri-La Toronto and Security and Safety service standards, programs, policies and procedures.
  • Self motivation – Able to follow through on direction, with minimal supervision.
  • Communication – Able to comprehend, read, write and speak English including workplace policies, job instruction, departmental and safety information.
  • Problem solving –Able to prioritize, multi-task, help others; calmly, respectfully, creatively and successfully resolve problems, as required.
  • Emotional maturity – Interacts with others in a respectful manner, with demonstrated qualities of sincerity, helpfulness, courtesy and humility.
  • Ethical and professional conduct – Fulfills responsibilities with highest integrity.
  • Technology proficiency– Fully competent in all systems used within department, particularly being able to process transactions on PDA technology.

Shangri-La hotel, Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonable accommodation in the application and interview process for this position upon request. 

Job Requirements

  • Minimum 2 years previous work experience in a similar capacity.
  • Demonstrates understanding for luxury hotel standards of service.
  • Must be in possession of a valid Ontario Security License.
  • Flexibility of schedule required. Shifts include overnights, nights, weekends, and/or holidays.
  • Must be in possession of valid Canadian work permit to be eligible to be considered.

Job Details

Entry level

About this location

room Count:
location Type:


Customer Focus
Customer Service
Similar Jobs: 57

Similar Jobs: 57

Senior IT Security Manager  
Gateway Casinos & Entertainment Ltd.
Toronto, ON
2 weeks ago
Security Guard (Full-Time)  
Hilton Suites Toronto/Markham
Markham, ON
3 weeks ago
Front Office Duty Manager  
Residence Inn Toronto Downtown/Entertainment District
Toronto, ON
1 week ago
Security Guard (Part-Time)  
Hilton Suites Toronto/Markham
Markham, ON
3 weeks ago
Room Attendant  
The Hazelton Hotel
Toronto, ON
1 week ago
Sous Chef - Hilton Toronto  
Hilton Toronto
Toronto, ON
1 week ago
Shangri-La Hotel Toronto
Health Club Associate (Part-Time)  
Shangri-La Hotel Toronto
Toronto, ON
2 weeks ago
Executive Chef  
Embassy Suites Toronto Airport
Toronto, ON
2 weeks ago
Shuttle Driver  
Westin Toronto Airport
Toronto, ON
3 weeks ago
Food & Beverage Manager  
Cambridge Suites Toronto
Toronto, ON
3 weeks ago
See more similar jobs
Shangri-La Hotel Toronto
show more
Address188 University Avenue, Toronto, ON, M5T 1A1 View map
Company Logo
This property is managed by
Shangri-La Hotel Toronto